Terms and Conditions of Sale

1. SUPPLIER

BUT FASHION SOLUTIONS LTD

E.N. 3, LUGAR DO MARRUJO

BUGALHOS

2384-909ALCANENA

PORTUGAL

VATnumber: 503 906 140

 

2. CHARACTERISTICS OF GOODS

Trade in footwear and accessories.

 

3. PRICE INCLUDING FEES AND TAXES

The prices of the items areproperly displayed on locations and include taxes.

Someproducts may present with two prices, those who do have suffered a price drop. Thetop most price with is crossed out is the initial price, the lower price is thearticle current price. Articles in this condition may suffer sudden pricechanges and may only appear for an unspecified period of time.

4. ORDERING, SHIPPING AND DELIVERY

Orders whose destination is thenational territory (mainland and islands) will be sent by mail directly to theaddress indicated by the customer when ordering.

Portugal, Açores and Madeira:

Orders are delivered within 10(ten) working days (maximum 30 days from the date the order was placed).

Shipping Costs: In purchases equal to or greater than € 79.80 will be support by Cubanas.In purchases of less the shipping costs are supported by the customer, based onthe value of the scale in force. In periods of promotions / sales / home andout of stock, we do not guarantee shipment within the period specified.

 

European Union:

Orders are delivered within 15(fifteen) working days (maximum 30 days from the date the order was placed).

Shipping Costs: Based onthe value of the scale in force. In periods of promotions / sales / home andout of stock, we do not guarantee shipment within the period specified.

 

Rest of World:

Orders are delivered within 20(twenty) working days (Maximum 30 days from the date the order was placed).

Shipping Costs: The shipping costs are supported by the client based on thevalue of the table of the contracted carrier. In periods of promotions / sales/ home and out of stock, we do not guarantee shipment within the periodspecified.

Customs Duties and taxes: The orders sent to countries outside the EU, or with different customsand tax policies of most countries of the EU may be subject to taxes, dutiesand fees levied in the country of destination (import taxes).

The recipient of an internationaltransfer may be subject to import taxes, at the time this transfer comes toyour country. The recipient can support additional charges for customsclearance.

The Cubanas no control over thesecharges nor can make an estimate.

Customs policies vary widely fromcountry to country so you should contact your local customs office forinformation.

When customs clearance proceduresare required, there may be a delay from the estimated time of delivery.

Impossibility of receiving theorder for reasons imputable to the client: In the absence of the Customer at the address indicated at the time ofdelivery is left a delivery notice indicating the place where you should pickup your order. If the order is not lifted after 7 business days Made In regardssuch act as an expression of intent to terminate the contract, the order beingcanceled and returned to the warehouse.

Failure of delivery after placingthe order by the client: If the itemordered by the customer is unavailable, the Made In undertakes to inform byemail within two working days from the date on which it knew of the outage andto reimburse it within 30 days from the same date at no cost to the client. Thecustomer can opt for a paper supply of equivalent quality and price, within twoworking days from the date of the impossibility of communication.

 

5. METHODS OFPAYMENT AND ENFORCEMENT

Payment can be made by Meo Wallet or by credit card recognized by bank reference.

Safety standards must be followedfor payment:

Bank details are encrypted andvalidated in a secure session (SSL). This type of session encryption ensuresdata between your browser and theserver Cubanas to determine whether a session is safe to check if the pageaddress begins with "https://". In the event of fraudulent use ofcredit card by anyone other than the holder, the customer may request, uponmotivated request, the cancellation of the payment and subsequent repayment ofthe amounts charged for payment to the bank or financial institution issuingthe aforementioned card.

The refund by the bank or financialcard issuer, is made by credit account or if not possible by any otherappropriate means, within 60 days from the date on which the consumer made therequest.

 

6. ORDER OFPERFORMANCE - STEP BY STEP

In order to place an order on thewebsite www.cubanas-shoes.com theuser must be registered in advance.

To carry out the order should bemade the following steps:

1. Access the website by loggingin;

2. Making the selection of itemsto acquire, adding them to the shopping cart;

3. Select the termination order;

4. Confirm delivery address forthe order;

5. Read and accept the generalconditions;

6. Confirm the value of the order;

7. Select a payment method;

8. Give the order as completed.

We only accept orders and sale tofinal consumers.

 

7. COST OFUSING THE TECHNIQUE OF COMMUNICATION DISTANCE

There are no costs charged tocommunication.

 

8. EXPIRY DATEOF THE OFFER OR CONTRACT PROPOSAL

Items will be available until theybecome out of stock.

 

9.CANCELLATION OF ORDERS

You may cancel your order aftercompletion if within 24 hours send an email to support@cubanas-shoes.comexpressly showing the intention.

 

10. RESOLUTIONOF THE CONTRACT AFTER RECEIPT OF ORDER

Upon receipt of the order, thecustomer has a period of 14 days to rescind the contract of sale entered intowebsite www.cubanas-shoes.com  communicating this intention by e-mail to support@cubanas-shoes.com without giving any reason.

The exercise of the resolutionmust satisfy the following conditions:

a) Return the items within 30 daysof receipt, no traces of use and in its original packaging;

b) Submission of proof ofpurchase;

c) The products must be receivedat our premises within 30days of receipt of order to the following address:

BUT FASHION SOLUTIONS LTD.

APARTADO 212

2384-909 ALCANENA

 

Cubanas is consideredresponsible for the item only from the time the article is received on thepremises. Until the receipt of it is the responsibility of the customer sowe recommend sending the registration. Upon termination of the contract, Cubanasundertakes to repay within 30 days after receipt of returned merchandise,amounts paid by consumers through bank transfer to the account specified in thee-mail notification.

 

11. RETURNS

Portugal, Açores e Madeira: Allexchanges and returns must be made for this purpose using the return form delivered with the goods at the time of shipment and should be sentto the following address:

BUT FASHION SOLUTIONS LDA

E.N. 3, LUGAR DO MARRUJO

BUGALHOS

2384-909 ALCANENA

PORTUGAL

Shipping costs are borne by thecustomer.

 

Europe and rest of the world:

All exchanges and returns madefrom countries other than Portugal should be made using the return form on this site and subsequently validated by e-mail.

The sending of the goods should bedone after validation to the address indicated above and accompanied by thereturn form submitted together with the submitted paper. Transport costs areborne by the customer.

 

12. RESTRICTTHE RIGHT OF FREE RESOLUTION

The client can not exercise theirright to free resolution under paragraph 10 in the following situations:

- The article has beencommissioned specially made according to the specifications of the same;

- The item ordered was manifestlypersonal;

- The article, by their nature cannot be returned or is likely to deteriorate quickly or perish.

 

13. CLAIMS

All claims must be reported toCustomer Service via email to support@cubanas-shoes.com

 

14. CUSTOMERSERVICE

For any question or doubt youshould contact the customer service via e-mail: support@cubanas-shoes.com

 

15. WARRANTIES

The warranty period of theproperty is two years. The defect must be reported within 30 days from the dateof its acknowledgment by the consumer.

 

16. FORM OFCOMMUNICATION

You agree that all communications between yourself and the supplier are made by e-mail and that purchase on thesite www.cubanas-shoes.com depends on the prior registration.

 

17. TAXES

All items include VAT at the legalrate.


18. ONLINDE DISPUTE RESOLUTION

You can access the European Online Dispute Resolution platform throught the following link: HTTP://EC.EUROPA.EU/CONSUMERS/ODR/